Privacy Policy

Privacy Policy

Last updated: 2 March 2026

Sensoli Limited (“Sensoli”, “we”, “our”, or “us”) is committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly.

This Privacy Policy explains how we collect, use and protect your personal data when you visit our website, place an order or interact with our services.

By using our website, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

When you visit our website or place an order, we may collect the following types of information.

Personal Information You Provide

This may include:

  • Name

  • Email address

  • Billing and shipping address

  • Phone number

  • Payment details (processed securely through payment providers)

  • Account login information if you create an account

Order Information

When you make a purchase, we collect:

  • Products purchased

  • Order value

  • Transaction details

  • Delivery information

Device and Usage Information

We may automatically collect information such as:

  • IP address

  • Browser type

  • Device information

  • Pages visited

  • Time spent on pages

  • Referring websites

This helps us understand how visitors use our website and improve the experience.

2. How We Use Your Information

We use the information we collect to:

  • Process and fulfil orders

  • Provide customer support

  • Communicate with you about your order

  • Improve our website and services

  • Prevent fraudulent transactions

  • Send marketing communications if you have opted in

We only process personal data where we have a lawful basis to do so.

3. Marketing Communications

If you subscribe to our newsletter or opt in to receive marketing communications, we may send updates about:

  • new products

  • offers and promotions

  • helpful content and updates

You can unsubscribe at any time by clicking the unsubscribe link in any email or contacting us directly.

4. Sharing Your Information

We only share your information with trusted service providers where necessary to operate our business.

These may include:

  • Payment processors

  • Shipping and delivery partners

  • Website hosting services (such as Shopify)

  • Marketing platforms and email service providers

  • Analytics providers

These partners only receive the information required to perform their services and are required to protect your data.

We do not sell your personal information.

5. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to improve your browsing experience.

Cookies may be used to:

  • remember your preferences

  • analyse website traffic

  • personalise your experience

  • support marketing and advertising activities

You can control or disable cookies through your browser settings.

6. Data Retention

We retain personal information only for as long as necessary to:

  • fulfil the purposes outlined in this policy

  • comply with legal or regulatory obligations

  • resolve disputes and enforce agreements

7. Your Rights

Depending on your location, you may have the right to:

  • access the personal information we hold about you

  • request correction of inaccurate data

  • request deletion of your personal information

  • restrict or object to certain data processing

  • withdraw consent for marketing communications

To exercise any of these rights, please contact us using the details below.

8. Data Security

We take appropriate technical and organisational measures to protect your personal information from unauthorised access, loss or misuse.

Payment information is processed securely by third-party payment providers and is not stored directly on our servers.

9. Third-Party Services

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those external sites.

We recommend reviewing their privacy policies before providing any personal information.

10. International Data Transfers

If you access our website from outside the United Kingdom or European Economic Area, your information may be transferred and processed in countries where data protection laws may differ.

We take steps to ensure that your information remains protected in accordance with applicable data protection laws.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements.

Any updates will be published on this page with the revised date.

12. Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact us.

Sensoli Limited

Email: sales@sensoli.co.uk

Address: 1 Absolute House, Mill Ln,
Alton,
GU34 2PX,
United Kingdom